"What happens if we develop our leaders and they leave?"

"What happens if we don't and they stay!"

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Emotional Intelligence

How can someone so smart act so dumb?

This one question in a casual conversation between two professors sparked a whole new phenomenon.

Business Application

Business Applications

We keep looking for the answer to creating competitive advantage & developing great leaders, when the truth is we already have it……..

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Work with Colette

Development programmes and speaking events are customised to your specific needs.  The first step is getting to know you, your unique challenges and answer your questions ……

Is Emotional Intelligence something new for your organization, do you still have questions- What it is?  How does it work?  How will it work for us?

      I know that for many emotional intelligence is a relatively new area for      development. Whilst some we know are familiar with the term, the experience everyone is missing, is how this specific knowledge and skill, when put into practice, will benefit your business and develop your leaders? I hope there is something on here that will begin to answer those questions and inspire you to want to know more. For specific information for your organisation and how EI will accelerate your leader development – learn more  

The What & Why of EI...

How can someone so smart act so dumb?

This one question in a casual conversation between two professors sparked a whole new phenomenon. Since the work of Peter Salovey & John Mayer was popularised in Daniel Goleman’s book in 1995, Emotional Intelligence (EI) has seen a rise in the use of the term, in job application criteria, management appraisal interviews, executive development expectations, the coaching profession, education and almost every aspect of professional development.

The reality is that our emotions influence our thought processes and our decision making. Just as mathematical intelligence is the capability to accurately observe and use numerical data to solve challenges – emotional intelligence is the same with emotional data.

The brain processes emotional and rational data at the same time – whether we acknowledge it or not. It naturally integrates thinking and feeling to get clarity in decision making, building relationships and contributing to wellbeing.

Ignoring the information our emotions give us means we are making decisions without having the full picture – following the ‘it doesn’t matter how you feel, lets just stick to the facts’ – just doesn’t work.

Just as road maps become out-dated – so does our language – leaving us with out-dated patterns that affect our thoughts, feelings and behaviours that impact all our relationships. When we ignore information from emotions and focus purely on cognition, the results include wrong decisions, conflict, difficult relationships and stress. Any of this sound familiar?

Emotional intelligence is the foundation for a host of critical skills — it impacts most everything you say and do and presents a fresh perspective on old habits when you are stuck. Those who have a high level of EI are more likely to master life’s ups and downs. Most importantly, emotional intelligence is not fixed and can be changed and developed – you just need to know how.

The key to success rests on accepting that emotions play an important role in delivering success.  When you know how to recognise and navigate those emotions – and take into account the emotions of others – you get better results.

A robust science has developed defining the concept of emotional intelligence; in 1990, professors Peter Salovey (Yale) and Jack Mayer (University of New Hampshire) published a paper explaining how emotions can assist thinking.

Supported by neurological scientific research Emotional Intelligence is a key concept in accelerated organisational and leader development.

In simple terms, emotional intelligence is the intelligent use of emotions. 

Developing Leaders

You’ve probably heard the term Emotional Intelligence? –   Did you know it is the most powerful predictor of performance in Leaders?

We keep looking for the answer to creating competitive advantage & developing great leaders, when the truth is we already have it.  It is clear from research, going back as far as the  middle of the last century,  one of the key competitive advantages of organisations are its people.  65% of the issues facing companies today are people based.  What hasn’t been clear until now has been exactly how to develop those people, their talents and capabilities.

The focus for too long had been what you want leaders to do to – rather than who would they need to be to do what needs to be done – that is a very different question with exceedingly different answers, approaches and development solutions.

Emotional Intelligence – only becomes “intelligence” when you understand how to access and use the emotional data you receive. Yet most of us haven’t been taught how to do this or even to value the data we have.  Emotional Intelligence based neuroscience confirms what we instinctively know about the brain and fear and overwhelm – that we focus on the next task not the next relevant or most important task; that in a climate of fear and overwhelm we lose focus, the ability to create and to prioritise.

Small increases in Emotional Intelligence makes a huge difference in clarity of decision making, feeling of well-being, and importantly in a commercial environment…. profitability.

We need more than training; we need information, application and transformation. Information to reduce the fear of financial investment; application to see results of how and where Emotional Intelligence makes a difference; transformation to embed that change into organisations.

Emotional Intelligence gives a clear competitive advantage, defines our ability to build connections and leads to happier, more engaged employees – which all translates to ‘bottom line performance and results’.